Refund & Return Policy
We want you to love your Renuves Peptide Hair Growth Serum. If you're not satisfied, we offer a 30-day money-back guarantee on your first order.
Eligibility
- Refund requests must be submitted within 30 days of the delivery date.
- Please contact us before returning any product; a physical return may or may not be required depending on the situation.
- Only one refund per customer is eligible under this guarantee.
How to Request a Refund
Email us at [tu correo de soporte] with your order number and the reason for your request. We'll respond within 2 business days with next steps.
Refund Processing
Once approved, refunds are issued to your original payment method within 5-10 business days. Shipping costs are non-refundable unless the item arrived damaged or defective.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund at no additional cost to you.
Contact
Renuves
1200-1218 N Vineyard Ave, Ontario, CA 91764
renuvves@gmail.com